> For the complete documentation index, see [llms.txt](https://layer3xyz.gitbook.io/layer3-updated-docs/llms.txt). Markdown versions of documentation pages are available by appending `.md` to page URLs; this page is available as [Markdown](https://layer3xyz.gitbook.io/layer3-updated-docs/arena-telegram/faq.md).

# FAQ & troubleshooting

## Access

<details>

<summary>I sent <code>/start</code> but the bot says it's early access.</summary>

The bot is invite-only while we test. You'll be able to get in once we open it up more widely.

</details>

## Wallet & keys

<details>

<summary>Do I need a wallet or a seed phrase?</summary>

No. A wallet is created for you when you `/start` — nothing to write down. If you ever want full custody, export your private key under **Wallet → More → Security** (or `/export`).

</details>

<details>

<summary>Is my money safe? Who controls my wallet?</summary>

The wallet is managed for convenience, but the funds are yours and you can withdraw anytime. You can export your key, and you can revoke the bot's trading access with `/disable_trading`.

</details>

<details>

<summary>How do I withdraw?</summary>

**Wallet → More → Send USDC out**, then enter an external Arbitrum One address and an amount.

</details>

## Funds

<details>

<summary>What's the difference between my bot wallet and trading balance?</summary>

Your **bot wallet** holds USDC (Arbitrum One) for buy-ins, winnings, and withdrawals. Your **trading balance** is your capital on Hyperliquid — what you trade with. Move funds between them under **Wallet → Move money**. See [Your wallet & funds](/layer3-updated-docs/arena-telegram/wallet-and-funds.md).

</details>

<details>

<summary>I moved money to trading but I'm not in a competition.</summary>

That's expected — moving funds just gets your capital ready. You join a competition separately by tapping **Join** on a group's competition card.

</details>

<details>

<summary>What currency does everything use?</summary>

USDC, on Arbitrum One.

</details>

<details>

<summary>Are there any fees?</summary>

There's no fee to play — your full buy-in goes into the prize pool. A small **0.1% per-trade fee** applies to your trades on Hyperliquid (the standard builder fee). Separately, a host can set an optional **creator fee** (0–10% of the pool) when creating a competition, which they can only ever lower. See [Your wallet & funds](/layer3-updated-docs/arena-telegram/wallet-and-funds.md#fees).

</details>

## Competitions

<details>

<summary>How is the winner decided?</summary>

By **percentage return** for the competition — how much your trading account grew or shrank from the start of the competition to the end, as a percent. Highest wins. See [how scoring works](/layer3-updated-docs/arena-telegram/playing-a-competition.md#how-scoring-works).

</details>

<details>

<summary>What happens if a competition doesn't fill?</summary>

It's cancelled automatically, and everyone who paid is refunded.

</details>

<details>

<summary>The leaderboard stopped updating after the competition ended.</summary>

That's intended. The board freezes to the final result when the competition settles, so late price moves can't change the ranking.

</details>

<details>

<summary>Can I be in more than one competition at once?</summary>

Yes. Your trades count toward every live competition you're in.

</details>

## Hosting

<details>

<summary>Why can't I run <code>/comp</code>?</summary>

`/comp` and the other host commands are for **group admins**. Make sure you're an admin in the group, and that the bot has been added as an admin too.

</details>

<details>

<summary>The bot can't pin the leaderboard.</summary>

Grant the bot the **Pin messages** admin permission in your group settings.

</details>

## Still stuck?

Send `/help` in your DM with the bot, or reach out to the Layer3 team.